- Delivery & Returns
Play like a king!
The Blue Rabbit Palazzo is so big, your children will never get bored of it. It has a big platform with balcony on the side, and is connected with a closed of cabin, ideal for hiding and cocooning. Underneath, there is a huge sandpit and a lounge area with a wooden floor and a bench that is a storage box with a convenient cover at the same time.
You can enter the Palazzo from different sides, or via the integrated climbing wall on the left. You can choose the position of the slide, and extent the Palazzo even further with almost all of the available Blue Rabbit modules.
What else can you wish for? Stop gazing and start playing!
- Palazzo Tower platform measures 1.23m X 1.43m
- Palazzo Tower is 1.5m high
- Slide of your colour choice
- Integrated Rock Wall
- Wooden Ladder
- Durable Handgrips
- The space under all towers can be used as a sand pit (sand not provided)
- Manual / instructions included
- Includes all required equipment to build
i.e. bolts, fixings and drill bits and ground anchors
Please Note: Holes on the climbing frame do not come pre-drilled.
These can be found on the 'Modules' section on our website.
Please Note: The ramp, wall and net will replace the steps on the climbing frame.
All accessories in the photo are not included and have to be bought separately off our website.
If you have any questions, please contact one of our friendly members of staff.
As soon as you order one of our products, we will pre-authorise your card, however, your card will not be charged. We will then contact our supplier to confirm that the product you have ordered is available for immediate shipment. Once confirmed, we will process your order and your order will be dispatched straight away. If there is any delay, such as an item has a backorder, we will void the pre-authorisation and contact you to let you know.
Once your order has been placed, assuming it is in stock and we will charge your card.
Typically it takes 10 days for Blue Rabbit Climbing Frames to be delivered however this may take up to 14 days as all climbing frames are built to order.
Please note: This could take up to 5-6 weeks during Spring & Summer.
PLEASE NOTE: At moment, we do not deliver to Northern Ireland, Isle of Man, Isle of Wight and The Shetland Islands.
If you have any questions regarding the shipment / tracking of your delivery, please email email@example.com and one of our friendly staff will be happy to assist you.
We ask you inspect all items at the point of delivery. We advise you not to accept the delivery of any damaged items. If you discover that your product is damaged, please send clear photos of the damage to firstname.lastname@example.org so that we can open an insurance claim on your behalf.
Cancellations & Refunds
We offer a 30-day refund policy. Any orders that are cancelled after 48 hours after placing the order, may be subjected to additional fees. If the order has been dispatched, the buyer will be responsible for any cost associated with returning the item. If the item is returned damaged, the customer will not be eligible for a refund. Product(s) must be returned in it's original packaging. Any refund can only be issued to the same payment method that was used when placing the order.