- Delivery & Returns
Bring the best outdoor fun to your family with this new Upper Bounce Complete Trampoline and Safety Enclosure Set! Our Easy Assemble/Disassemble Feature Trampolines are especially designed to make it easier taking apart the poles for protection during the winter without using any hardware and will save you from replacing trampoline parts too often. The edges of the netting is reinforced for double strength resulting in a stronger, longer lasting life span.
Safety Pad which protects the jumper from falling on the steel frame or getting hurt from the springs, strong and high quality pad with 450g PVC on top, 310g PE on bottom and 3/4' foam thickness EPE, contains the best shock absorbent, high density, closed-cell foam that will not absorb water, mildew or lose shape.
High Quality Safety Enclosure Net ensures maximum safety for your family! Enclosure has the perfect height and dual closure entry with zipper and buckles which gives forth a 100% assurance that you're safe. Net features ultra-durability through its 100% premium Terylene, mesh material and extra security by its small and minimal gaps. Now you can enjoy your jumping experience knowing you are fully protected with this high quality weather-proof enclosure net protecting you from any accident!
Click here to download user manual
As soon as you order one of our products, we will pre-authorise your card, however, your card will not be charged. We will then contact our supplier to confirm that the product you have ordered is available for immediate shipment. Once confirmed, we will process your order and your order will be dispatched straight away. If there is any delay, such as an item has a backorder, we will void the pre-authorisation and contact you to let you know.
Once your order has been placed, assuming it is in stock and we will charge your card.
Typically it will take 5 working days to deliver BERG products. However, this may take longer due to Brexit.
Typically it will take 72 hours to deliver Telstar products. 24 hours to dispatch and 48 hours to deliver on orders before 3pm.
Typically it will take 72 hours to deliver Telstar products. 24 hours to dispatch and 48 hours to deliver on orders before 3pm
PLEASE NOTE: At moment, we do not deliver to Northern Ireland, Aberdeen, Inverness, Isle of Man, Isle of Wight and The Shetland Islands.
If you have any questions regarding the shipment / tracking of your delivery, please email firstname.lastname@example.org and one of our friendly staff will be happy to assist you.
We ask you inspect all items at the point of delivery. We advise you not to accept the delivery of any damaged items. If you discover that your product is damaged, please send clear photos of the damage to email@example.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds
We offer a 30-day refund policy. Any orders that are cancelled after 48 hours after placing the order, may be subjected to additional fees. If the order has been dispatched, the buyer will be responsible for any cost associated with returning the item. If the item is returned damaged, the customer will not be eligible for a refund. Product(s) must be returned in it's original packaging. Any refund can only be issued to the same payment method that was used when placing the order.
Please note: If the Trampoline has be assembled, the customer will not be eligible for a refund.