- Delivery & Returns
Easy Set Up: Our easy assembly & disassembly feature makes it simple for you to take out and put away your trampoline with ease. No hardware is required to assemble or disassemble your trampoline.
Quality Mat: Our jumping mat is manufactured from high quality premium PP mesh material with 8 row stitching which provides security and prevents your trampoline mat from wear & tear.
Increased Bounce: This premium jumping mat is equipped rust free heavy duty galvanised springs for maximised bouncing strength and can support multiple people.
Safe To Use: The heavy duty black coated Steel frame provides for a safe & sturdy bounce with support for up to 500lbs. Our high quality safety pad provides cover for the steel frame and hook springs to protect from impact.
Safe Outdoor Fun: Our rectangular Trampoline is equipped with a fibre flex safety enclosure and is ideal for your playroom or backyard. It is perfect for various family activities, gymnastics, outdoor backyard fun, competitive jumping and more.
User manual: Click here to download user manual
As soon as you order one of our products, we will pre-authorise your card, however, your card will not be charged. We will then contact our supplier to confirm that the product you have ordered is available for immediate shipment. Once confirmed, we will process your order and your order will be dispatched straight away. If there is any delay, such as an item has a backorder, we will void the pre-authorisation and contact you to let you know.
Once your order has been placed, assuming it is in stock and we will charge your card.
Typically it will take 5-7 working days to deliver BERG products. However, this may take longer due to Brexit.
Telstar & Vuly
Typically it will take 48 hours to deliver Telstar & Vuly products on all orders before 2pm.
Upper Bounce & Moxie
Typically it will take 72 hours to deliver Upperbounce & Moxie products. 24 hours to dispatch and 48 hours to deliver on orders before 2pm.
Typically it will take 48-72 hours to deliver JumpKing products on all orders before 2pm.
PLEASE NOTE: At moment, we do not deliver to Northern Ireland, Aberdeen, Inverness, Isle of Man, Isle of Wight and The Shetland Islands.
If you have any questions regarding the shipment / tracking of your delivery, please email firstname.lastname@example.org and one of our friendly staff will be happy to assist you.
We ask you inspect all items at the point of delivery. We advise you not to accept the delivery of any damaged items. If you discover that your product is damaged, please send clear photos of the damage to email@example.com so that we can open an insurance claim on your behalf.
Cancellations & Refunds
We offer a 30-day refund policy. Any orders that are cancelled after 48 hours after placing the order, may be subjected to additional fees. If the order has been dispatched, the buyer will be responsible for any cost associated with returning the item. If the item is returned damaged, the customer will not be eligible for a refund. Product(s) must be returned in it's original packaging. Any refund can only be issued to the same payment method that was used when placing the order.
Please note: If the Trampoline has been assembled, the customer will not be eligible for a refund.